Refund policy

Refund and Returns Policy

Please review our product descriptions carefully before placing your order. Due to the nature of our products (primarily MDF-based art and craft supplies), we typically do not offer refunds or returns unless there is a significant discrepancy between the delivered product and its written description.

If you believe there is a significant issue with your order, please contact us within 2 days of delivery with clear photographic evidence of the discrepancy. We will assess the situation on a case-by-case basis and strive to find a fair resolution.

Please note that slight variations in color and dimensions (due to machine tolerances and the inherent properties of MDF and other materials) are not considered significant discrepancies and will not be grounds for a refund or return. We aim to provide accurate product descriptions, but minor variations are to be expected.

Terms of Service

By using The MDF Kalakari store, you acknowledge that you have read, understood, and agree to these Terms of Service before placing an order. We reserve the right to modify these Terms of Service at any time without prior notice. The latest version will be posted on our website.

  • Product Information: It is the user's responsibility to carefully review all product details and descriptions before making a purchase.

  • Acceptance of Terms: By placing an order, you signify your acceptance of these Terms of Service.

  • Product Quality: While our vendors test products for standard quality, composition, and model as represented, The MDF Kalakari acts as a platform and does not independently guarantee these aspects.

  • Pricing and Availability: The cost and availability of product inventory are subject to change by The MDF Kalakari at any time without prior notification.

  • Late Delivery Due to Incorrect Information: If a delay in delivery occurs due to inaccurate information provided by the customer, the customer will be responsible for any additional redelivery charges.

  • Clarification of Terms: If you have any questions or concerns regarding these Terms of Service, please contact The MDF Kalakari through the provided contact details.

  • Intellectual Property: All content on www.themdfkalakari.com, including text, graphics, logos, images, digital downloads, data compilations, and software, is the property of Advaitin Solution LLP (trading as The MDF Kalakari) or its content suppliers and is protected by Indian and international copyright laws.

  • Delivery Schedule: Our estimated delivery schedule is outlined in the product description. The MDF Kalakari is not liable for any compensation due to early or late deliveries.

  • Product Accuracy: While The MDF Kalakari strives for accuracy in product descriptions, we do not guarantee 100% accuracy in dimensions due to machine tolerances. Minor variations in color may also occur due to the nature of MDF and other materials.

  • Complaint Window: The MDF Kalakari will not be responsible for any complaints regarding products registered after 2 days of delivery.

  • Information Validation: The MDF Kalakari reserves the right to validate user information at any time. If any false information is found, the user's registration may be cancelled without prior notice.

  • Age Restriction: By using our services, you certify that you are 18 years of age or older, or have the consent of a parent or legal guardian.

  • Order Cancellation: The MDF Kalakari reserves the right to cancel orders under certain circumstances, such as depleted inventory or system errors.

  • Force Majeure: The MDF Kalakari will not be liable for delays or non-delivery of goods due to events beyond our reasonable control, including but not limited to war, floods, and acts of God